Pay Range: $22.10 - 27.40 Hourly Job Description: Your Piece of the Puzzle Do you like solving problems and assisting others? NFM is looking for an Administrative Specialist to perform administrative tasks to support the Window Gallery department. You will handle complex issues and problems, research complex issues to find resolution and follow procedures and processes to accomplish these tasks. You will build brand loyalty one customer at a time. Job Duties: A Day in the Life Capture the Details: Research cause of problems and issue resolutionCreate the Plan: May coordinate orders and deliveries as well as returns, adjustments and exchanges of ordersWork the Plan: Complete various departmental projects as assigned, ensuring projects are tracked and completed in a timely manner with minimal to no supervisionPlay Your Part: Support the Window Gallery Department by preforming a variety of tasks related to window treatments, be the point of contact for the team Be Precise: Work with management to maintain departmental policies, procedures, training materials, communications, etc.Be Memorable: Interact and maintain relationships with vendor contacts Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love. Qualifications: Can You Check These Boxes? High School Diploma or GED preferred4 years office/clerical experience required2 years customer service or vender relationship experience requiredKnowledge and/or sales of Hunter Douglas window treatment products preferredAdvanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access)Data entry skills per established department requirementsAbility to work night, weekend and/or early morning hours based on business needs.Pre-employment screening includes, but isn’t limited to, criminal background check