Pay Range: $59,916 - 74,295 annually Job Description: Your Piece of the Puzzle As NFM’s Cashier/Customer Service Manager you will be responsible for managing all activities surrounding the cashiering and customer service staff. Job Duties: A Day in the Life Manage: Recruit, hire, coach, train, schedule, set goals and provide feedback Govern: Complete timekeeper functions, administer benefit pay accurately and track staff paperwork in regards to job orders, class changes and terminations Collaborate: Respond to all communications daily and attend schedule training events Resolve: Receive and follow-up with appropriate manager for all escalated customer situations Lead: Follow policies, discipline staff as needed, control expenses and turnover Support: Special events staffing and set up, finance and leasing programs and Berkshire Hathaway Shareholder on-site events Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love. Qualifications: Can You Check These Boxes? Bachelor’s Degree in Business or related field preferred3-5 years of customer service experience that has included answering customer questions and concerns on a regular basis2 years of supervisory or management experience1 year of retail experienceEnglish/Spanish bilingual speakers preferredAbility to work night, weekend and/or early morning hours based on business needsData entry skills per established department requirementsKnowledge of Microsoft Office Software applicationsPre-employment screening includes, but isn’t limited to, criminal background check