Pay Range: $22.10-27.40 hourly

This role will be primarily on‑site during the initial store opening, with the opportunity to transition to a hybrid schedule once the location is established.

Job Description: Your Piece of the Puzzle

As NFM’s Bilingual Benefits Specialist you will be focused on administering benefits and providing support to other HR areas as well as NFM staff.

Job Duties: A Day in the Life

• Administer: Assist with open enrollment and answer benefit related questions to include, but not limited to, COBRA, 30-hour, HSA/FSA, Medical, Dental, Vision
• Review: Process qualified medical child support orders (QMSCO), maintain medical files, including scanning Assist staff with online enrollment, life events, and supporting documentation, approving life events and new hire enrollments in the HRIS system, assist with payroll auditing as needed
• Support: Answer FMLA questions from staff. Communicate FMLA and Military Leave laws and instructions for requesting a leave of absence as well as information on returning to work, paying for benefits, using paid time off, etc.
• Communicate: Assist managers in understanding the staff leave of absence reports they receive from the vendor and how to use the vendor website
• Partner: Work with HR Generalists when staff members are unable to return to work, or if they wish to terminate employment. Conduct Benefits Q&A’s either virtually or in person
• Oversee: Ensure compliance with all applicable laws and regulations

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that’s what we love.

Qualifications: Can You Check These Boxes?

• Bilingual in Spanish and English
• High School Diploma or G.E.D preferred
• 2 years office/clerical experience
• Benefits experience is preferred
• Organization skills including the ability to prioritize
• Ability to pay attention to detail
• Excellent customer service skills
• Knowledge of MS Office applications
• Experience with an HRIS
• Pre-employment screening includes, but isn’t limited to criminal background check