Service Technician
McCoy Global
Posted on Jan 16, 2026
Service Technician
McCoy Global
THIS JOB IS FOR YOU
IF YOU ACT LIKE AN OWNER AND OWN YOUR ACTIONS;
IF YOU EMBRACE CHALLENGE AND LEAD CHANGE;
IF YOU EVOLVE, ADAPT AND CELEBRATE SUCCESS;
IF YOU APPROACH ALL INTERACTIONS POSITIVELY, COURAGEOUSLY AND HONESTLY;
IF YOU HAVE YOUR TEAMS BACK;
IF YOU ARE THE BEST AT EVERYTHING YOU DO!
What We Need:
Are you a driven problem-solver who communicates well and enjoys working with customers and teams? This is where YOU come in, because we are looking for a talent like YOURS!
We are seeking for a Service Technician to be a trusted technical partner across the Western Hemisphere, working closely with Sales, Operations, and Product teams to support customers, strengthen relationships, and grow McCoy Global’s product success through hands-on support of oil field equipment and field operations.
What you’ll bring:
- Minimum high school diploma or equivalent
- 3-5 years related industry experience preferred
- Previous technical or specialized training is an asset.
- Comprehensive knowledge in mechanics and electronics
- Basic knowledge of Microsoft Office including Word, Excel, and PowerPoint
- Must have a valid driver’s license and passport to travel to field locations
- Ensure all work undertaken is of a high safe quality, to agreed targets and timescales
- Ability to manage time and prioritize workload and be able to work under pressure and take on several concurrent tasks
- Good customer care skills
- Broad Knowledge of tubular products and service.
- Willing to travel onshore/offshore/international.
What you’ll do:
- Deliver hands-on operations, maintenance, and product training for McCoy Global equipment, including field trials, while continually improving training materials and educational tools.
- Provide 24/7 technical product support, responding to customer requests within defined timeframes by working closely with internal teams to ensure timely, high-quality solutions.
- Build and maintain strong relationships with key customers, supporting satisfaction, issue resolution, and the successful delivery of solutions aligned with customer needs and objectives.
- Identify sales, growth, and new account opportunities across Sales, Rental, and Service, assisting with the development and execution of plans to capture customer and market opportunities.
- Gather, analyze, and communicate market, customer, and competitor intelligence including trends, pricing, market share, and technology impacts to support strategic and tactical planning.
- Capture and communicate with customers and industry new product opportunities, providing input into business cases and requirements to ensure products are fit for purpose.
- Provide regular activity and market reports to Sales, Marketing, and Product Line teams.
- Ensure all work is performed in compliance with company policies, Health & Safety standards, and Quality Management requirements.
- Other duties as assigned.
Who Are We?
Over a century ago, blacksmith Henry McCoy established the Edmonton Auto Spring Works in Edmonton, Alberta, Canada. Back in 1914, the name McCoy meant a commitment to quality; and that, along with a desire to continually innovate, is what we stand for today.
KEEPING AHEAD OF THE CURVE
Always ahead of the curve, we’ve evolved from auto springs, axle manufacturing, trucking, and trailers, to hydraulic power tongs, advanced engineering for wellbore integrity, data acquisition for harsh environments, and cloud-based automated Smart technology solutions. Our evolution has been relentless – just the way we love it.
LEADING CHANGE
All along the way, we have aggressively embraced change to support our customers at every turn, anticipating their needs and delivering highly customized solutions. It is no surprise that our company today bears little resemblance to the blacksmith shop of 1914.
AN UNWAVERING FOCUS
Yet it is also no surprise that our spirit remains fundamentally unchanged: our focus on quality and customization ensures the products and services we provide live up to our promises, so you can live up to yours.
When you work at McCoy, you work with:
- A great teamwork environment that challenges your ability while having fun.
- A voice to help us continuously improve our processes and teams.
- A chance to help us deliver innovative solutions to our customers provide energy to the world.
- An opportunity to grow within our company as we succeed in growing our customers.
- An organization that recognizes and cares about its employee’s well-being.
So, what can McCoy offer you?
- We offer competitive time-off
- 4 wellness days PER YEAR plus your birthday off!
- 3 weeks of vacation accrued throughout the year
- We match your 401K
- Matching Employee Share Purchase Plan (ESPP)
- Work with a company that CARES
We are 1-McCoy and We want YOU!
Note: McCoy Global conducts security checks for positions.