The AMI Technician is responsible for reading, recording, installing, repairing, and maintaining the city water meters and metering components.

Job Responsibilities

• Accurately records water meter readings for daily work orders into the work order system.
• Perform water service connections and disconnections as directed.
• Perform leak checks as needed.
• Install, repair, or replace water meters, meter boxes, valves, and regulators.
• Program water meters for automated meter reading (AMI) systems.
• Resolve issues that prevent electronic meter reading or impair meter function, including clearing brush, cleaning meters, adjusting meter boxes, uncovering buried boxes, and removing soil or debris.
• Re-read meters when assigned.
• Assist with routine meter accuracy testing.
• Assist with larger meter sets and change outs as needed.
• Receive and document customer complaints; take or recommend corrective action as directed.
• Prepare, update, and close work orders.
• Communicate with customers regarding service interruptions or other water service issues.
• Assist supervisors with special projects as assigned.
• Safely operate a motor vehicle in compliance with City policies.
• Participate in an on-call rotation schedule.
• May work a rotational schedule when needed, which may include evening hours.
• Perform other related duties as assigned.

Required Qualifications

Education & Experience

Certification & License

Knowledge, Skills & Abilities (KSA)

Knowledge of:

• Basic verbal communication and mathematical principles.
• Locations and layouts of water meters.

Skill and Ability to:

• Troubleshoot, repair, program, and maintain water meters and related electronic components while following safety standards to prevent hazards.
• Learn meter locations and read various types of meters.
• Operate Apple iOS, Android, and Microsoft Windows software and applications.
• Understand and follow written and verbal instructions.
• Perform basic mathematical calculations.
• Operate standard office equipment, including copiers, multi-line phone systems, and computers for data entry, word processing, and spreadsheet creation.
• Use and maintain electronic and handheld tools and equipment for meter reading, installation, and repair.
• Establish and maintain effective working relationships with co-workers and the public.
• Maintain a positive and professional public image.

Work Conditions:

Physical Demand

• Able to lift and carry up to 50 lbs.
• Able to drive to many locations throughout the day driving with frequent stops
• Able to walk, squat, kneel and reach into meter boxes and tight spaces
• Able to work in a confined space
• Able to use tools
• Able to perform data entry, requires motor skills and hand/eye coordination
• Able to use a ladder while carrying equipment
• Able to pay attention to detail under physical demands
• Able to perform repetitive tasks throughout the day
• Able to sit for extended periods while driving to perform job duties.

Environmental Demand

• This position requires the ability to work outdoors in a variety of weather conditions, including extreme heat, cold, rain, and other environmental elements.
• Navigating different types of terrain in different weather conditions
• Uniforms and work safety boots are provided as well as all other equipment and safety equipment needed to perform job duties
• Potential exposure to reptiles, spiders, and insects; use of wasp/insect repellent and water-soluble spray paint required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Cedar Park complies with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities.