ABOUT CEDAR PARK
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and recognized for its quality of life in the fast-growth dynamic Central Texas region. Cedar Park is the fourth largest city in the Austin metropolitan area, shares a border with Austin, and is ideally situated for corporate headquarters with a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, probusiness climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in an emerging first ring suburb in a region known for its high tech, innovation and live music, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well managed city government.

VISION
We image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all.

JOB SUMMARY

The Juvenile Case Manager provides professional services in Municipal Court cases involving juvenile offenders, including monitoring, screening, and assessing juveniles that have been charged with Class C misdemeanor offenses. This position also performs a wide variety of specialized clerical duties in support of the Municipal Court including the initiation, processing and maintenance of legal documents, correspondence and statistics; and providing information and assistance to the public. This position may require limited work outside of normal business hours.

• Provides individual assessments of juvenile and minor offenders to Municipal Court Judges. Makes sentencing recommendations to judges and prosecutors regarding cases filed or diverted, and monitors compliance with court orders.
• Screens and assesses juvenile family needs by developing screening forms for the juvenile and parent to complete; reads and reviews the form with the juvenile for clarification; and identifies behaviors and areas of need.
• Ensures uniform and accurate juvenile/minor case management including docket settings, docket notifications, processing summons or subpoenas, coordinating courtroom activity, updates status in case management system, case compliance monitoring, and quality control.
• Communicates with defendants and parents, including explanation of court processes and assistance in locating all necessary programs & services that court has ordered.
• Develops and maintains good working relationships with the County, other courts, school officials, and community service organizations to develop and implement collaborative youth services.
• Develops and evaluates alternative sentencing options, including community service and educational and rehabilitative programs that will increase awareness and reduce recidivism.
• Oversees all aspects of the Teen Court program (when active), including operation, upkeep, and volunteer recruitment, coaching, and guidance.
• Compiles accurate juvenile/minor data needed to prepare mandatory monthly and compliance reports.
• Assists in juvenile and non-juvenile dockets.
• Assists the public in person and by phone including retrieving information and files, and provides general information regarding municipal court cases.
• Maintains accurate disposition and fine records by collecting payments, posts correctly to the court system, and balances cash drawer following the established cashiering procedures.
• Stays abreast of legislature and court procedures and training related to court duties, ensures compliance with applicable laws, rules, and regulations, primarily as it relates to juvenile/minor offenders.
• Compiles, types, records and files a wide variety of court records, reports and materials including citations, summons, warrants, letters, reports, and complaints.
• Sorts, files, copies and distributes court documents and reports to appropriate personnel and state and/or county agencies as required.
• Performs other duties as assigned.

• Bachelor’s Degree in any discipline, and;
• At least two (2) years of experience as a case manager; or
• Any equivalent combination of education and experience which demonstrates the required qualifications and proficiency.

Knowledge of:

• Policies, practices, procedures, and legal terminology related to the court system.
• Federal, State, and local laws, rules, regulations, guidelines, and juvenile justice system standards and procedures.
• Case management practices.

• Develop and maintain professional relationships while effectively monitoring and responding to juvenile behavior.
• Utilize strong problem-solving and decision-making skills with excellent verbal and written communication.
• Work efficiently both independently and as part of a team, managing time effectively, multitasking, and organizing diverse activities.
• Perform well under pressure while maintaining a professional demeanor.
• Operate various office equipment and computer applications, including word processing, spreadsheets, and databases.
• Establish and maintain positive working relationships with juveniles, external agencies, city staff, representatives of the juvenile justice system, and the general public

• Frequent sitting, standing, walking, and use of hands for computer and office equipment.
• Occasional lifting and carrying up to 20 lbs.
• Extended periods of computer use and reviewing documents.
• Occasional local travel for meetings, trainings, or agency visits.

• Work performed primarily indoors in an office and courtroom environment.
• May require occasional evening or weekend hours.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Cedar Park complies with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities.