About Us:

Welcome to AMT PostPro, the world leader in post-processing of 3D printed plastic parts. Our automated finishing technology is designed for every 3D printer, utilizing chemical vapor smoothing and end-to-end automation. With a team across the USA, Hungary, and the UK, we are globally recognized for revolutionizing post-processing standards to enable 3D printing as a viable manufacturing technology.

Role Description:

As a Product & Application Specialist, you will act as the bridge between our customers, technical support, and product teams—driving performance, reliability, and innovation across our consumables and hardware platforms. This role blends hands-on fieldwork, application testing, benchmarking, customer support, and product lifecycle management for consumables business.

Key Responsibilities:

Color Development & Consumable Product Management

• Lead formulation, testing, and optimization of color recipes for post-processing of AM parts.
• Manage the product lifecycle of consumables (e.g., colorants, blasting media), including sourcing, pricing, testing, and improvement initiatives.
• Collaborate with engineering and applications teams to validate new consumables across AMT’s systems.

Field Support & Customer Success

• Provide field support for AMT and compatible systems, including on-site visits, remote diagnostics, and operational training.
• Deliver Level 1 troubleshooting and technical support across all AMT hardware systems.
• Ensure successful customer onboarding and usage of consumables through documentation, training, and field feedback collection.

Benchmarking & Application Engineering

• Own and manage the benchmarking process, including sample test runs, performance tracking, and documentation for internal teams and customer presentations.
• Support application engineering team with technical testing, customer communication, and special projects as needed.

Customer Support

• Be the first line of support for customers using AMT consumables; resolve issues, escalate when needed, and proactively collect feedback for improvement.
• Maintain clear and professional documentation of all support activities using internal ticketing or CRM tools.

Required Skills & Qualifications:

• Degree in Materials Science, Chemistry, Engineering, or a related technical field (or equivalent practical experience).
• 2–5 years of experience in additive manufacturing, 3D printing post-processing, or technical product support.
• Strong hands-on skills with lab or field testing equipment.
• Knowledge of polymers, colorants, or surface finishing processes is a strong plus.
• Excellent troubleshooting, communication, and project management skills.
• Willingness to travel (up to 30%) for customer support and field deployments.

What We Offer

• Competitive salary and benefits.
• The chance to work at the forefront of industrial 3D printing technology.
• A collaborative, mission-driven culture where your impact is visible and valued.
• Opportunities for international travel and cross-functional growth.